About Adidas
Adidas in Hong Kong is a popular destination for sports fans and fashion-forward people with a wide selection of athletic gear, shoes and accessories. Customers can also benefit from unique promotions like Adidas discount codes to enhance their shopping experience. This reflects the brand's commitment to providing high quality products at affordable prices. Whether you are an avid athlete or a fashionista, Adidas in Hong Kong offers a winning blend of comfort, style and performance, while also guaranteeing that customers can enjoy additional benefits with promotions such as Adidas promo codes.
Adidas adiClub
Adidas AdiClub has launched a tiered membership plan with various incentives based on annual spend. Signing up for the Standard Card is free and offers news updates as well as free shipping on exclusive member products, which can be extended with an Adidas discount code. Bronze Card members who spend more than HK$1,000 receive a HK$50 redemption coupon and a birthday offer that earns 100 points for every HK$1 spent. Silver Card members who spend more than HK$4,000 receive a HK$100 redemption coupon, early access to limited edition pre-sales, and potential Adidas discount code benefits. Gold Card members who spend more than HK$8,000 per year receive a HK$200 redemption coupon, priority access to in-store events, birthday promotions, and potential Adidas Hong Kong promo code benefits. Each tier comes with its own rewards and encourages customer loyalty through increased spending. For specific details and the latest information, it is recommended to check the official Adidas website or contact Adidas customer support.
Shipping Policy
Adidas is currently offering free shipping on all orders, but only to Hong Kong and Macau. International shipping warehouse addresses are not recognized. If the customer cannot be reached for two consecutive delivery attempts, the order will be canceled and the payment will be reimbursed. Within Hong Kong, delivery times range from 1-5 business days for commercial and residential areas, to 3-6 business days for outer island areas, with specific days specified for each outer island. Estimated delivery time to Macau is 4-7 business days. Sundays, public holidays and days with inclement weather are not considered business days. Scheduled delivery is not available, and changes to the shipment address are not allowed after order confirmation.
Return or Exchange Policy
You may demand a refund or exchange for products purchased on the Website within fourteen (14) calendar days of receipt of the product, only one request per order is authorized. Unless there is a quality issue, exchanges or refunds are limited to one per transaction and replacements must be of the same style and color. Subject to certain restrictions, quality-related return/exchange requests can be made within one month of the purchase date. Short threads, bare edges and personal preferences are not considered quality issues. Damage caused by misuse, alteration, or defects discovered after purchase is not covered. Products must be returned or exchanged in their original condition, including all accessories and bonus gifts if available. Non-website purchases, special promotional events, special products with no quality, and select product categories are all excluded. For website orders, returns/exchanges must be conducted online, and the process includes special instructions including the use of SF Express for delivery. Customer is responsible for postage for returns/exchanges that do not have quality issues, and insurance is recommended to protect against loss or damage during mailing.
Refund Policy
Adidas handles refunds within 7-10 business days after receiving the item after confirming that the returned product meets the conditions. Please be aware that we reserve the right to offer a partial refund or deduct shipping costs for products purchased in conjunction with others as part of promotions or deals. Actual withdrawal time depends on the method chosen and the particular bank or payment platform operating, which may take up to 10-15 business days. If the return does not meet the prescribed requirements, we will contact you and return the product to you at your expense.
Adidas Customer service
There are three ways to contact Adidas for your concern regarding orders, products, Adidas promo codes etc and the first is live chat which is available on the bottom page of the website, the second is call 3100-0496 and finally you can get your You can mail concerns to [email protected]. Calls and live chat will be available daily from 10.00 to 22.00.
Adidas Payment Methods
Adidas accepts a variety of payment methods from customers. Customers can pay by cash, MasterCard, Visa Card, Credit Card, Debit Card, UnionPay, Google Pay, PayMe, WeChat PayPal, Apple Pay or Alipay. Cash payments are accepted at all Adidas stores in Hong Kong. All Adidas stores and online accept credit and debit card payments.
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How to use Adidas Promo Code?
- Visit the Adidas website and select the items you want to purchase.
- Add the items to your shopping cart and proceed to the checkout page.
- Enter the Adidas HK promo code in the designated box on the checkout page.
- Click on the “Apply” button to activate the discount.
- Review the discounted total and proceed to complete the payment.